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Samplings from the Service Enthusiasm Teleseminar CD
on Customer Service...
I won't complain. I just won't come back.
Brown & Williamson Tobacco Ad
More
on Leadership...
Recently, I was asked if I was going to fire an employee who made a mistake that cost the company $600,000. No, I replied, I just spent $600,000 training him. Why would I want somebody to fire someone with his experience?
Thomas J. Watson
More
on Attitude...
Success is going from failure to failure without a loss of enthusiasm.
Winston Churchill
More
Business satire shouldn't remind you of your own work environment...
if any of these scenes look familiar, call Susan for help!
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