Be Inspired

Quotable Quotes

I won't complain. I just won't come back.
Brown & Williamson Tobacco Ad

Don’t try to tell the customer what he wants. If you want to be smart, be smart in the shower. Then get out, go to work and serve the customer!
Gene Buckley, Sikorsky Aircraft

Maybe 'Customer Service' should be more than one department.
SAP Ad

Treat every customer as if they sign your paycheck ... because they do.
Unknown

You are serving a customer, not a life sentence. Learn how to enjoy your work.
Laurie McIntosh

Customer complaints are the schoolbooks from which we learn.
Unknown

Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong.
Donald Porter V.P., British Airways

If you want to be creative in your company, your career, your life, all it takes is one easy step… the extra one. When you encounter a familiar plan, you just ask one question: What ELSE could we do?
Dale Dauten

Never underestimate the power of the irate customer.
Joel Ross

Organizations have more to fear from lack of quality internal customer service than from any level of external customer service.
Ron Tillotson

People don’t want to communicate with an organization or a computer. They want to talk to a real, live, responsive, responsible person who will listen and help them get satisfaction.
Theo Michelson, State Farm Insurance